Last Updated: January 7, 2026

SMS Privacy Policy

At Merit Excavation, we value your privacy and are committed to protecting your personal information. This SMS Privacy Policy explains how we collect, use, and protect the information you provide when you opt-in to receive text messages from us regarding our excavation services.

1. Information We Collect

When you request a quote, schedule a service, or contact us through our website, you may provide your mobile phone number. By providing this number and opting in to receive SMS, you agree to receive communications including, but not limited to:

  • Project quotes and estimates.

  • Scheduling updates and “on-my-way” notifications.

  • Site photos or project-related questions.

  • Invoices and billing reminders.


2. How We Use Your Information

We use your phone number exclusively for direct communication related to your specific project. We do not use SMS for generic marketing blasts or “cold” solicitations.


3. Third-Party Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.


4. Protecting Your Data

We use secure, industry-standard platforms (such as Jobber) to manage our communications. Access to your mobile number is restricted to authorized personnel who need the information to perform their job duties.


5. Your Choices (Opt-Out)

You can opt-out of receiving SMS messages at any time.

  • To Unsubscribe: Reply STOP to any text message you receive from us. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed.

  • For Help: Reply HELP for more information or contact us directly at 253-881-6008.


6. Message and Data Rates

As with all text messages, message and data rates may apply from your carrier. Message frequency varies based on your project status and interaction with our team.

7. Message Frequency

Message frequency varies. You can expect to receive automated recurring messages (such as scheduling reminders or billing updates) and person-to-person messages throughout the duration of your project. We only send messages relevant to your specific service requests or active jobs.

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